Processing Time: Our goal at Cooks Sports Inc. is to process all orders within 48 hours of receipt. Orders are processed during our regular business hours of Monday through Friday, 8:30 AM to 6:00 PM EST. We always attempt to ship your order within 1-3 business days
Standard Shipping: We currently ship via UPS. The shipping costs reflect current UPS rates and are calculated based upon the weight of the item(s) purchased.
Internet Orders: Most internet orders leave our store within 1-3 business day provided the items are in stock and there are no problems with the payment verification or the shipping address. With standard shipping you will usually receive your order within 1-5 business days of leaving our store. Hawaii, Alaska, and Puerto Rico addresses will generally take approximately 7-10 business days. Please note Saturday and Sundays are not considered business days.
P.O. Boxes and APO/FPO- We are sorry but we do not ship to P.O. boxes and APO/FPO addresses at this time. An option for you is to have your order shipped to a friend or relative who can then forward your package on to you.
International Shipping - We are sorry, but we do not offer international shipping at this time.
Customer Service: If you have any questions or concerns please contact out customer service department 336-667-4121 at or by email at email@example.com.
Cooks Sports Inc. strives to provide the best service and customer satisfaction to every one of our valued customers. In the event that a return is necessary, we will accept and refund purchases under the following conditions:
Any order cancelled within 24 hours will be fully refunded.
All other items must be returned within 30 days of purchase.
All items must be accompanied by the original sales receipt.
All items must be unopened and in the original packing.
Returns of opened or used products will be accepted in the event of a product defect provided it is within 30 days of purchase.
Any items being shipped back to us should be addressed to the store location
Cooks Sports Inc.
1402 Willow Lane
North Wilkesboro, NC 28659
There is no restocking fee; however the customer is responsible for any costs incurred when shipping the returned item back to Cooks Sports Inc.
Footwear may be returned as long as it has not been worn outside.
Returns meeting all of the required criteria will be offered an exchange or refund to the original method of payment.
Cooks Sports Inc. reserves the right to cancel any order at any time, regarding potential inventory and pricing errors.
Any questions or comments regarding returns should be emailed to firstname.lastname@example.org